Lilley Wilding Ltd is an independent boutique and after spending time to select the perfect gown for a customer we withdraw it from our collection. Once a dress is ordered and sold it may not be available for another customer and we therefore do not provide refunds and or exchanges.
For customer orders Lilley Wilding Boutique will order an agreed size, if the customers body shape changes during the delivery period we cannot be held accountable and we do not provide refunds and or exchanges. When placing an order with Lilley Wilding Ltd this constitutes a legally binding contract and will result in the loss of the buyers payment should the customer decide to cancel.
We ask our clients to fully understand this before making a purchase. This is clearly displayed within our store and on your receipt of purchase.
All dresses orders should be collected within 14 days of notification of arrival in store.
This policy is fully compliant with the Sale of Goods Act and does not affect your statutory rights.